| BoZ |
E-money transaction and balance limits (PSB Circular 01/2020)
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Tier 1: K20,000 a day, K100,000 balance · Tier 2: K100,000 a day, K500,000 balance |
Wallet-limit rule checks each customer against their KYC tier, across all their wallets
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| BoZ |
Daily, monthly and quarterly payment-system returns (DFS portal)
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Daily returns by close of the next business day; monthly and quarterly on the BoZ calendar |
On the filing calendar with reminders and escalation
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| BoZ |
Major operational or security incident report (e-money issuers and money-transfer providers)
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Within 48 hours |
Listed as an event-driven filing with its clock and source directive
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| ZECHL |
National Financial Switch participation: disruptive-event and fraud reports, chargebacks and recalls, annual participation fee
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Disruptive events within 24 hours; confirmed fraud immediately; chargebacks within 2 working days; K5,000 each January |
Mapped to obligations, controls and filings from the ZECHL rulebooks; the filings switch on when you join the NFS
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| FIC |
Suspicious transaction report, including attempted transactions
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Within 3 working days of forming the suspicion |
An STR disposition on the case drafts the goAML XML for review; the 3-working-day clock runs on the case
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| FIC |
Currency transaction report
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USD 10,000 or more, single or linked; within 3 working days |
CTR drafts built daily for each customer's cash at or above the threshold, single or linked; the agent-structuring rule flags splitting
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| FIC |
Wire transfer information
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Full originator and beneficiary details from USD 1,000 |
Incomplete-wire rule flags cross-border transfers missing either side
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| NATC |
Targeted financial sanctions: freeze assets and report the freeze
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Freeze without delay (NATC standard: 16 hours); report to NATC and the FIC |
UN lists refreshed every 6 hours and national listings loaded from NATC's circulars; a confirmed match opens a freeze record with its 16-hour clock and drafts the NATC report
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| ODPC |
Data controller registration and personal-data breach notification
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Register before processing; notify breaches within 24 hours |
On the obligations register with renewal and deadline reminders
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| CSA · ZICTA |
Cyber Security Act 2025 duties if designated critical information infrastructure; ECT online-supplier registration, USSD short codes, SIM recycling
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As prescribed by each instrument |
Mapped as obligations; the conditional cyber duties switch on when you are designated
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| CCPC |
Fee and price display; refund or re-perform failed services
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Refund or re-perform within 14 days |
Consumer-protection obligations mapped to controls and evidence
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| LCC · PAYZ · ZPPA |
Lusaka City Council levies, rates, fire certificate and signage; PAYZ DFS Code (voluntary); e-GP supplier registration for government tenders
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Annual or as applicable |
Renewals on the calendar; voluntary and tender duties off until you opt in
|
| BoZ |
Daily payment-system returns
DFS portal return
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By close of the next business day |
Scheduled every business day
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| BoZ |
Monthly payment-system returns
DFS portal return
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About the 6th business day after month end (2026: 9 Feb, 10 Mar … 8 Dec; 11 Jan 2027) |
BoZ dates loaded; reminders from 5 days out
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| BoZ |
Quarterly payment-system returns
DFS portal return
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10 Apr, 10 Jul, 8 Oct 2026; 11 Jan 2027 |
Reminders from 10 days out
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| BoZ |
Mobile money rewards return
DFS portal return
|
22 Apr, 22 Jul, 20 Oct 2026; 21 Jan 2027 |
On the calendar with the rewards and remittance rules
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| BoZ |
Quarterly agent report and BCP/DR test report
DFS portal return
|
With the quarterly returns |
Scheduled alongside the quarterly returns
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| BoZ |
Agent consumer-complaints report
DFS portal return
|
Monthly, with the monthly returns |
Scheduled monthly
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| BoZ |
Annual attestation of vital statistics
DFS portal return
|
31 January (template issued through the DFS portal) |
Reminders from 30 days out
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| BoZ |
Audited financial statements
DFS portal return
|
Within 3 months of financial year end |
Reminders from 60 days out
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| BoZ |
Annual cyber maturity self-assessment
DFS portal return
|
Annually |
On the calendar with its source guideline
|